Machine Servicing & Support

WHAT WE OFFER

Fast response servicing that gets your line back online and keeps it there.

Unexpected breakdowns. Production schedules thrown into chaos. Every hour your line is down represents lost revenue, wasted resources, and mounting pressure.

At A.M.P Automation, we believe that your investment in automation shouldn’t end at installation. It should deliver consistent, reliable performance for years to come.

This is why we offer repair and maintenance options that are designed to support you throughout your equipment’s entire lifecycle. Our factory-trained engineers are ready to help: emergency or not, anywhere in the world, any time of day.

For more information please contact: spares@ampautomation.co.uk
or
call: +44 1427 611 969

Bespoke support

Service Agreements

The most effective approach to machine servicing is preventative rather than reactive. Our service agreements provide scheduled, proactive maintenance that keeps your equipment performing.

Every manufacturing operation has different requirements and budget considerations, which is why we offer flexible service agreement options designed around your specific needs, ranging from basic annual inspections to maintenance packages with priority response times.

What's Included in Our Service Agreements:

Fixed-Cost Preventative Maintenance

Regular scheduled servicing at predictable costs.

Priority Response Times

Fast-track support when issues arise.

Planned Maintenance Schedules

Coordinated servicing that works around your production calendar.

Dedicated Support

Direct access to experienced A.M.P service engineers.

We have service agreement options to suit all budgets and are willing to discuss bespoke arrangements should you require something more tailored.

Our Servicing Options

On-Site Servicing

When your equipment needs hands-on attention, we have skilled service engineers available all over the world to help.

What We Offer:
  • Preventative Maintenance – Scheduled servicing to keep equipment running and prevent unexpected failures.
  • Emergency Repairs – Rapid response repair to get your production line back online quickly
  • Installation & Commissioning – Setup of new equipment and integration with existing systems.
  • Technical Expertise – Mechanical, electrical, and plant setup support across all packaging and processing machinery.
Integration

Integration Services

Integration is another major aspect of our on-site machine servicing. Whether you need to bring together A.M.P Automations equipment with third-party machinery or install new technology onto your current production line, our engineers have the experience to ensure this is done seamlessly.

Remote Equipment Diagnostics

Today, many issues can be resolved without an engineer ever setting foot on your factory floor. Remote diagnostics offer fast, efficient support that cuts downtime and eliminates delays.

How Remote Equipment Diagnostics Work:

Remote diagnostics is available on equipment purchased with onboard diagnostic capability. With this, A.M.P engineers can remotely log in to your equipment anywhere in the world to perform programming and diagnosis. 

This technology enables us to identify and fix issues in real time, meaning that you can get the support you need in minutes, rather than hours or days. 

The advantage is clear: While competitors wait for on-site visits, you’re back to full production. This is the benefit of having technology that works for you, not against you.

Why AMP Automation

Why Choose Servicing By A.M.P Automation?

40+ Years of Expertise
Deep knowledge of packaging automation and industrial automation repair means we understand your equipment inside and out (often because we designed and built it ourselves!).

Factory-Trained Engineers
Our service team consists of specialists who’ve been trained at our Gainsborough facility. They specialise in robotic and automated packaging systems and can diagnose issues quickly and accurately.

Global Service Network
Whether you need on-site automation repair in the UK or remote equipment diagnostics for a facility overseas, we have the infrastructure and experience to support you.

Flexible Service Agreements
From pay-as-you-go machine servicing to annual contracts, we offer service agreements that align with your operational needs and budget.

History of Innovation
Our roots trace back to 1881 when William Rose patented the first automated packaging machine in Gainsborough. That spirit of innovation continues today in every service we offer.

Get the Support You Need

From emergency repairs to servicing, A.M.P Automation is here to keep your packaging lines running reliably so you can focus on what matters most: delivering for your customers.

Your equipment represents a significant investment in your business’s future. It should enable growth, not hold you back with unexpected breakdowns or declining performance.

Your equipment should work for you for years to come. Let’s make sure it does.

Contact us for a project consultation

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