After Sales

WHAT WE OFFER

Support That Lasts Beyond Installation

Our relationship with our customers doesn't end when the equipment is installed.

We’ve designed our after sales services to keep your machinery running smoothly throughout its entire lifecycle, ensuring that your equipment remains in great condition and that potential issues are handled before they become crises.

Your production shouldn’t be limited by problems with your equipment, or support that isn’t present when you need it. Whether it’s year one or year twenty, you’ll always get the same level of support from the team at A.M.P. Automation.

For more information please contact: spares@ampautomation.co.uk
or
call: +44 1427 611 969

Our After Sales Services

Machine Servicing & Support

We offer repairs and preventative maintenance to keep your equipment performing reliably year after year.

Our factory-trained engineers are available globally to provide on-site services, remote diagnostics, and technical guidance whenever you need it. We know that every minute of downtime costs you money and puts pressure on your team, so we’re always prepared to respond accordingly.

Spare Parts & Components

When your production line is down, the last thing you need to hear is “that part is no longer available” or “it’ll take six weeks to manufacture.”

Our comprehensive inventory of parts, combined with our in-house manufacturing facilities, enables us to supply components quickly, whether you require standard replacements or one-off custom pieces.

Integration of New & Old

Upgrading & Retrofitting

Many manufacturers operate with equipment that’s perfectly sound mechanically, but struggles to meet modern speed or safety requirements.

However, rather than writing off decades of reliable service with a costly replacement, our retrofitting services can instead bring aging machinery up to today’s standards.

It’s a pragmatic approach that extends the life of your equipment while costing significantly less than starting over.

Spare Parts & Components

When your production line is down, the last thing you need to hear is “that part is no longer available” or “it’ll take six weeks to manufacture.”

Our comprehensive inventory of parts, combined with our in-house manufacturing facilities, enables us to supply components quickly, whether you require standard replacements or one-off custom pieces.

Bespoke support

We Find the Solution, Even If It Doesn't Exist Yet

One of the key advantages of choosing A.M.P. automations after sales services is our in-house manufacturing facilities. 

We’re not limited to what’s in stock or what suppliers can provide. When you need custom components or obsolete parts, we can handle the entire process, from design to delivery.

Our Manufacturing Capabilities

Fully Equipped Machine Shop

CNC and conventional machining capabilities that can manufacture parts to pattern or from supplied drawings to exacting standards.

Waterjet Cutting

Precision cutting for unique shapes and profiles.

Fabrication and Welding

We bring years of experience in sheet metal fabrication, with expertise in MIG, TIG, brazing, and silver soldering. Assembly services are also available.

Expedited Service Available

We can prioritise manufacturing to meet urgent timelines.

24/7 Telephone Support

Your Production Doesn't Stop at 5 PM, So Neither Does Our Support

Manufacturing takes place around the clock, and equipment breakdowns don’t wait for convenient business hours.

 That’s why our after sales support includes 24/7 telephone assistance. Our experienced engineers are ready to offer fast and effective guidance, allowing your team to diagnose problems and get equipment back up and running quickly.

On Site Service

We have skilled, experienced service engineers available for preventative maintenance, repairs, installation and commissioning of packaging and processing machines, all over the world. This can be for mechanical, electrical or plant set ups.

Integration is another major aspect that we offer, whether this is bringing together our machines with other suppliers, or if you require installation of new technology onto your current machinery.

Integration of New & Old

Speak to Our After Sales Team

We're Here to Help Keep Your Production Running

Forty years in packaging automation means we’ve seen, and solved, just about every challenge imaginable.

Whatever you’re dealing with, we’ll work with you to find the answer: whether that’s emergency repairs, preventative maintenance, upgrades, or custom manufacturing. 

Your production is too important to simply leave to chance. Get in touch with our after sales team today.

Contact us for a project consultation

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